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	1.	Image from Amazon.com	Customer relationship management : integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod and Faye W. Gilbert by Zikmund, William G McLeod, Raymond Gilbert, Faye W Material type: Text Publication details: John Wiley & Sons Inc. c2005 Availability: Items available for loan: PWC Library (1)Call number: 658.812 ZIK/C. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Business research methods A south-asian perspective / William G Zikmund ...[etal] by Zikmund, William G Material type: Text Publication details: Cengage, c2016 Availability: Items available for loan: PWC Library (1)Call number: 658.403072 ZIK/B. Place hold Save to lists Add to cart (remove)

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